Do you struggle with finding quality groomers for your facility? That’s OK, everyone else is struggling too! But, there is some help and hope for you and your business. In this seminar, Joe will share some helpful tips you can put in place as soon as you return to your business. He will talk about where to find potential staff, what profiles and characteristics to look for that make a great groomer, interview questions to ask, as well as retention and skills development techniques that will put you back in control of your grooming department.
Hooks, rounds, cysts, oh my! According to the Companion Animal Parasite Council (CAPC), one in eight dogs in the U.S. currently has a fecal parasite—and these dogs are coming to your daycare and boarding facility! Parasites should not be accepted as a risk of attending your daycare or boarding facility, and you can do something about it. Be the pet care center in town that cares about pack health. Protect your brand by protecting your pack. Setting up a parasite monitoring program is easy to do, and Dr. Beres can show you how to do it!
Spend an hour with an architect who will discuss ideas that will allow you flexibility in creating your daycare and boarding designs. New Builds, remodels, and tenant improvement projects will be presented. Tim will dive deeper into material selections and best practices, and also discuss how they might impact your business, all while creating an attractive facility.
DOGS! Potential employees apply at pet care facilities to play with fluffy dogs and cuddly cats all day. However, reality can be staggeringly far from our talent pool’s perceptions. In this session, you will gain tools to help you clarify and outline roles and responsibilities, ignite passion in your team for those not-so-fun things (like cleaning and discussing substances that come out of pets—from both ends), all while boosting your company culture to new heights! If you love pets and want to improve your leadership skills, you don’t want to miss this fun, interactive seminar!
We all know emergencies are a possibility, so it’s important to be as prepared as possible in the case that something would happen, and you should start with having a plan! An Emergency Action Plan (EAP) outlines how your business has prepared for a variety of emergencies and what you and your staff should do if something happens. The plan provides instructions on evacuations, medical emergencies, chemical spills, and more! In most states, an EAP is required by OSHA, but it is recommend that every business have one. This seminar will teach you how to create a customized EAP for your pet business’s needs.
What if there was a way to stand out from the crowd and elevate your pet business above the competition, increase client retention, boost profits, and throw a cloak of exclusivity around your business? There is, and that’s exactly what happens when you add a recurring revenue membership to your pet care operation! Join Dom Hodgson, the Pet Biz Wiz, as he shares the foolproof membership rollout plan, complemented by real-life examples of daycare clients who embraced a “members only” model, and achieved extraordinary results. After you've attended this seminar, the only question you'll be asking is, “Why didn't we do this sooner?”
Promoting within your organization can be a huge benefit for your pet care business because it gives deserving employees a career path, it can cost 20% (+/-) less than hiring externally, and it can give a sense of ownership to everyone involved. But, how do you know who is the right person to promote? What do you do to successfully transition these employees to their new roles so that they succeed? This seminar will cover key indicators of what to look for and what to avoid when promoting internally, and provide some ground work to successfully transition a new employee to their new role.
This class is designed to show you how correct sanitation processes will create a safe, odor-free environment for the guests and staff in your facility. Mel will share ideas on how to pick the right cleaning, disinfecting, and odor control products that are designed to work effectively in the pet care environment. He will also cover ways to boost Your OSHA compliant footprint and avoid unwanted OSHA fines. Finally, he will talk about tools and equipment that make the job of cleaning easier, more cost effective, and even fun for staff to use.